Terms of Use

Reserved Rights

This site may only be used by persons of legal majority where they reside and can form legally binding contracts. Persons may not use this site if they reside in jurisdictions where access to and use of the site may be illegal or prohibited.
Access to and use of this site is for personal and non-commercial use only, provided that any information or data is not copied, modified, reproduced, republished or linked without the express prior written consent of GlucoRx.

Shipping and Handling

Service: Next Working Day if ordered before 12pm*.

The majority of orders arrive next working day, however this is not guaranteed. If your order has not arrived next working day please contact us. Orders placed on Friday before 12pm may be delivered on Saturday or the coming Monday. Orders placed on Friday after 12pm for next working day delivery will be despatched on Monday.

Service: Royal Mail

Orders placed with the Royal Mail service will take up to 5 working days*, however Royal Mail strikes may delay delivery time.

*Working days are classified as Monday to Friday (Excluding UK bank holidays)

Service: International Air (4-11 Days)

Orders outside of the UK may be subject to import tax. Please check your countries import tax rates. 4-11 days delivery is an estimate delays may be caused by customs in your country.

Endorsement

Links to other sites and manufacturers are provided for reference purposes only and are not meant to imply endorsement of their content.

Computer Viruses

Every effort is made to ensure this site is computer virus free. However, you should take all reasonable and appropriate precautions to scan for viruses and malware.

Returns Policy

We offer full refunds for any faulty goods delivered. Within three working days of receipt, GlucoRx must be informed of the following information about the return:

• your name
• your full contact details
• the damage.

All returns must be in their original packaging. Refunds will be issued when goods are received and checked.

Accuracy of Contents, Mistakes and Omissions

We have taken great care to make sure the information provided on this website is the most accurate and useful to the best of our ability. However we cannot take any responsibility for any genuine mistakes or omissions and any unintended damages of any sort.

Payment

Payment may be made by valid Visa or Mastercard. All transactions are processed in Pounds Sterling. By using your credit or debit card to purchase goods you warrant that:

• you are the legal owner of the card and the details of which you have provided on the order are correct and valid
• you are in the possession of your card at the time of ordering and you have not misplaced the card, nor has the card been stolen or cancelled
• you have sufficient funds on the card in order to complete the purchase
• the order you are placing is a bona-fide order which you have every intention of completing.

Email Review

After a period of 5 days we will contact you requesting that you leave a review of the product/s that you purchased. You can opt out of these emails after receiving the initial review request.

Privacy Policy

We appreciate that we are dealing with sensitive and very private information, and the security of this information is of the utmost importance to us. We are committed to safeguarding such information; personal details are kept secure and confidential and are never disclosed to third parties without your permission.

We do not keep any details of credit or debit card on our servers as all such transactions are dealt with directly through the banking system.