Skip to content
  • GLUCORX PHARMACY
  • 0800 007 5892
  • My Account
£0.00 Cart
Facebook Twitter Tiktok Instagram Youtube Linkedin
  • Home
  • GlucoRx AiDEX™ CGM
    • GlucoRx AiDEX™ Hub
    • GlucoRx AiDEX™ patient portal
  • Diabetes
    • Diabetes Resources
    • Diabetes Types & Symptoms
    • Diabetes Prevention & Treatment
    • Blood Glucose Monitoring
    • Diabetes & Travel
  • Products

    Blood Glucose Testing

    • GlucoRx AiDEX™ CGM
    • GlucoRx Nexus
    • GlucoRx Nexus Blue
    • GlucoRx Nexus Mini Ultra
    • GlucoRx Nexus Voice
    • GlucoRx Pearl
    • GlucoRx HCT
    • GlucoRx Q
    • GlucoRx Vivid
    • GlucoRx GO + 50 GlucoRx Nexus Test Strips

    Blood Ketone Testing

    • GlucoRx X6
    • GlucoRx KetoRx Sticks 2GK
    • GlucoRx HCT

    Pen Needles & Lancets

    • GlucoRx Safety Lancets
    • GlucoRx Insulin Pen Needles

    Hypo Treatments

    • GlucoRx Torq Gel

    Footcare

    • GlucoRx Allpresan Diabetic Foot Foam Cream
  • Support and Resources
    • Software
    • Free Accessories
    • Doctor Request Forms
    • New GlucoRx meter
    • Warranty
    • GlucoRx AiDEX Hub
    • Instructions
    • Factors Affecting Accuracy
    • Recyclables
    • Error Message
    • Control Solution Test
    • FAQs
    • Pip codes for GlucoRx Products
  • Shop
    • View All
    • Blood Glucose Meters
    • Blood Glucose Test Strips
    • Ketone Measuring
    • GlucoRx AiDEX™ CGM
    • Multi Parameter Meters
    • Multi Parameter Strips
    • Pen Needles
    • Lancets
    • GlucoRx Gels
    • Allpresan Foot Foam
    • Accessories
    • Desang Kit Bags
    • HibiScrub
    • GRx Diagnostics Devices
    • GlucoRx Veterinary
    • Vitamin D Management
  • News
    • News
    • #LetsTalkDiabetes
    • Events
  • Contact Us
  • Upgrade your Meter
  • GLUCORX PHARMACY
  • 0800 007 5892
  • My Account
£0.00 Cart
  • Home
  • GlucoRx AiDEX™ CGM
    • GlucoRx AiDEX™ Hub
    • GlucoRx AiDEX™ patient portal
  • Diabetes
    • Diabetes Resources
    • Diabetes Types & Symptoms
    • Diabetes Prevention & Treatment
    • Blood Glucose Monitoring
    • Diabetes & Travel
  • Products

    Blood Glucose Testing

    • GlucoRx AiDEX™ CGM
    • GlucoRx Nexus
    • GlucoRx Nexus Blue
    • GlucoRx Nexus Mini Ultra
    • GlucoRx Nexus Voice
    • GlucoRx Pearl
    • GlucoRx HCT
    • GlucoRx Q
    • GlucoRx Vivid
    • GlucoRx GO + 50 GlucoRx Nexus Test Strips

    Blood Ketone Testing

    • GlucoRx X6
    • GlucoRx KetoRx Sticks 2GK
    • GlucoRx HCT

    Pen Needles & Lancets

    • GlucoRx Safety Lancets
    • GlucoRx Insulin Pen Needles

    Hypo Treatments

    • GlucoRx Torq Gel

    Footcare

    • GlucoRx Allpresan Diabetic Foot Foam Cream
  • Support and Resources
    • Software
    • Free Accessories
    • Doctor Request Forms
    • New GlucoRx meter
    • Warranty
    • GlucoRx AiDEX Hub
    • Instructions
    • Factors Affecting Accuracy
    • Recyclables
    • Error Message
    • Control Solution Test
    • FAQs
    • Pip codes for GlucoRx Products
  • Shop
    • View All
    • Blood Glucose Meters
    • Blood Glucose Test Strips
    • Ketone Measuring
    • GlucoRx AiDEX™ CGM
    • Multi Parameter Meters
    • Multi Parameter Strips
    • Pen Needles
    • Lancets
    • GlucoRx Gels
    • Allpresan Foot Foam
    • Accessories
    • Desang Kit Bags
    • HibiScrub
    • GRx Diagnostics Devices
    • GlucoRx Veterinary
    • Vitamin D Management
  • News
    • News
    • #LetsTalkDiabetes
    • Events
  • Contact Us
  • Upgrade your Meter

Nexus Meter

Nexus Blue Meter

Nexus Mini Ultra Meter

Nexus Voice Meter

Nexus Go Meter

Nexus Q Meter

HCT Meter

HCT Connect Meter

Nexus Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

Nexus Blue Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

Nexus Mini Ultra Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

Nexus Voice Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

Nexus Go Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

Nexus Q Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries cannot provide enough power for a test.Replace the batteries immediately.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-E
E-0
E-A
E-C
Problem in operation.Repeat the test with a new test strip.
If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions an repeat test with a new test strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.
E-t
⚠LOW
Appears when ambient temperature is below system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-t
⚠High
Appears when ambient temperature is above system operation range.System operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.

Troubleshooting

If the meter does not display a message after inserting a test strip...

Possible CauseWhat To Do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.
Insert the test strip with contact bar end first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133

If the test does not start after applying sample:

Possible CauseWhat To Do
Insufficient blood sample.
Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip.
Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer Care on 01483 755133.

If the control solution test result is out of range.

Possible CauseWhat To Do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of your control solution.
Control solution that is too warm or too cold.Control solution, meter and test strips should be at room temperature (20°C-25°C / 68°F – 77°F) before testing.
Defective test strip.Repeat the test with a new strip.
Meter malfunction.Please contact GlucoRx Customer care on 01483 755133.

Results Readings

AppearsWhen your blood glucose result is
Low ketone message<1.1mmol/L
Ketone?≥15mmol/L
High ketone message33.3mmol/L

HCT Meter Error Messages

MessageWhat It MeansWhat To Do
E-bAppears when the batteries are too low.Replace the batteries immediately.
E-CAppears when the wrong code strip is inserted or other coding errors.Check if the code numbers on the display and ketone foil packet are the same. If the problem persists, pxlease contact GlucoRx Customer Care on 01483 755133 for help.
E-2Expired code strip.Repeat the test with a new lot of test strip.
E-UAppears when a used test strip is inserted.Repeat with a new test strip.
E-tAppears when ambient temperature is above or below system operation range.System operation range is 10°C to 40°C(50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
E-0
E-A
E-E
Problem with the meter.Repeat the test with a new test strip. If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
E-FAppears when test strip is removed while counting down, or insufficient blood volume.Review the instructions and repeat test with a new strip. If the problem persists, please contact GlucoRx Customer Care on 01483 755133 for help.

Results Readings (for glucose test)

MessageWhat it means
Low ketone messageYour blood glucose level is below 0.5mmol/L
KETONE (warning)Your blood glucose level is 15mmol/L or more
High ketone messageYour blood glucose level is above 38.9mmol/L

Results Readings (for β-ketone test)

MessageWhat it means
Low ketone messageYour blood ketone level is below 0.1mmol/L. (please see below ‘Interpretation’ table)
Any result between 0.1 and 8mmol/L (for example 0.6mmol/L)Your blood ketone level is between 0.1mmol/L and 8mmol/L. (please see below ‘Interpretation’ table)
High ketone messageYour blood ketone level is above 8mmol/L. (please see below ‘Interpretation’ table)

How to interpret blood Ketone results

Reference: adapted from information provided in ‘The Balance Guide to Meds & Kit’, 2011-2012, p15)

Your ketone readingInterpretation
Below 0.6mmo/LThis is normal
Between 0.6 and 1.5mmol/LYou may require assistance; contact your Diabetes healthcare team for advice.
Above 1.5mmol/L
Risk of Diabetic ketoacidosis; call your Diabetes healthcare team immediately.

Troubleshooting

1. If the meter does not display a message after inserting a test strip:

Possible CauseWhat to do
Batteries exhausted.Replace the batteries.
Test strip inserted upside down or incompletely.Insert the test strip with contact bars en first and facing up.
Defective meter or test strips.Please contact GlucoRx Customer Care on 01483 755133.

2. If the test does not start after applying the sample:

Possible CauseWhat to do
Insufficient blood sample.Repeat the test using a new test strip with larger volume of blood sample.
Defective test strip.Repeat the test with a new test strip.
Sample applied after automatic switch-off (3 minutes after last user action).Repeat the test with a new test strip. Apply sample only when flashing “🌢” appears on the display.
Defective meter.Please contact GlucoRx Customer care on 01483 755133.

3. If the control testing result is out of range:

Possible CauseWhat to do
Error in performing the test.Read instructions thoroughly and repeat the test again.
Control solution vial was poorly shaken.Shake the control solution vigorously and repeat the test again.
Expired or contaminated control solution.Check the expiry date of the control solution.
Control solution that is too warm or too cold.Control solution, meter, and test strips should be at room temperature 20°C to 25°C (68°F to 77&def;F) before testing.
Defective test strip.Repeat the test with a new test strip.
Meter malfunction.Please contact GlucoRx Customer Care on 01483 755133.
Improper working of meter and test strip.Please contact GlucoRx Customer Care on 01483 755133.

 

HCT Connect Meter Error Messages

Error TypeError CodeError Message DisplayHow to do
AccessoryErr.23Hardware errorPlease contact GlucoRx Customer Care on 01483 755133 for assistance.
AccessoryErr.41Hardware errorPlease contact GlucoRx Customer Care on 01483 755133 for assistance.
TemperatureErr.25Temperature is too lowSystem operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
TemperatureErr.26Temperature is too highSystem operation range is 10°C to 40°C (50°F to 104°F). Repeat the test after the meter and test strip are in the above temperature range.
StripErr.24Strip has been usedRepeat with a new test strip.
StripErr.28Code strip data is incorrectPlease contact GlucoRx Customer Care on 01483 755133 for assistance.
StripErr.29Please re-insert the strip or use another stripRepeat the test with a new test strip. If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
StripErr.30Please re-insert the strip or use another stripRepeat the test with a new test strip. If the meter still does not work, please contact GlucoRx Customer Care on 01483 755133 for assistance.
MeasurementErr.40Strip is removed during measurementRepeat the test with a new test strip.
MeasurementErr.45Operation errorRepeat the test with a new test strip.
MeasurementErr.51HCT errorRepeat the test with a new test strip.
MeasurementErr.52No code informationPlease insert code card first.
BatteryErr.42Battery lowReplace the battery immediately.

Get Updates And Stay Connected. Subscribe To Our Newsletter.

GlucoRx Limited, founded in 2010, is the NHS’ largest supplier* of quality diabetic products.

Read more
  • GlucoRx Ltd, Unit 1C Henley Business Park, Pirbright Road, Guildford, Surrey, GU3 2DX, UK
  • 01483 755133
  • 0800 007 5892
  • info@glucorx.co.uk
  • Home
  • About Us
  • Diabetes
Menu
  • Home
  • About Us
  • Diabetes
  • Our Services
  • Contact Us
  • Privacy Policy
Menu
  • Our Services
  • Contact Us
  • Privacy Policy
  • GlucoRxtra Diabetes News
  • Products
  • Stockists
Menu
  • GlucoRxtra Diabetes News
  • Products
  • Stockists
  • Shipping Info
  • GlucoRx Repeat
  • Terms of Use
  • Sitemap
Menu
  • Shipping Info
  • GlucoRx Repeat
  • Terms of Use
  • Sitemap
Healthcare Professionals
Patients
GlucoRx Cookie Options
This website uses cookies to improve your experience. You can find out more about how we use them in our Terms of Use and Privacy Policy


Cookie settings Leave Glucorx.co.uk Accept cookies and continue

Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
__stripe_mid1 yearStripe sets this cookie cookie to process payments.
__stripe_sid30 minutesStripe sets this cookie cookie to process payments.
_abck1 yearThis cookie is used to detect and defend when a client attempt to replay a cookie.This cookie manages the interaction with online bots and takes the appropriate actions.
ak_bmsc2 hoursThis cookie is used by Akamai to optimize site security by distinguishing between humans and bots
ASP.NET_SessionIdsessionIssued by Microsoft's ASP.NET Application, this cookie stores session data during a user's website visit.
bm_sz4 hoursThis cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud preventions
elementorneverThis cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
viewed_cookie_policy1 yearThe cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. It does not store any personal data.
wordpress_test_cookiesessionThis cookie is used to check if the cookies are enabled on the users' browser.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
cartflows_session_2534930 minutesNo description
cookies.jssessionNo description available.
m2 yearsNo description available.
sgs-token-login-0ed8a2422b093d341973c468a4f619771 hourNo description
sgs-token-register-0ed8a2422b093d341973c468a4f619771 hourNo description
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextIdneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_144005446_11 minuteSet by Google to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
CookieDurationDescription
_mcid1 yearThis is a Mailchimp functionality cookie used to evaluate the UI/UX interaction with its platform
mailchimp_landing_site1 monthThe cookie is set by MailChimp to record which page the user first visited.
Save & Accept